Shipping Policy

Processing Time
All orders are processed within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays will ship the next business day.

🇨🇦 Local Shipping (Canada)

• Delivery Time: 5–7 business days after dispatch.

• Tracking: A tracking number will be sent to your email once your order ships.

🌍 International Shipping

• Delivery Time: 2–3 weeks depending on destination and customs clearance.

• Carrier: International orders ship via tracked international services.

• Customs & Duties: Import duties, taxes, or fees (if applicable) are the responsibility of the customer.

📦 Order Changes & Address Updates

If you need to modify your address or cancel an order, please contact us immediately at support@ploomplushies.com . Once your order has shipped, we are unable to make changes.